This document outlines your rights and responsibilities as a 38vf member. Please read it carefully before using any of our services. By registering an account, you agree to comply with all terms stated herein.
Six key takeaways from the 38vf Terms and Conditions that every member should understand.
Only individuals aged 18 and above are permitted to register and use the 38vf platform. Only one account is allowed per individual — duplicate accounts will be suspended.
All deposits must use a valid payment method registered in the member's own name. Withdrawals are only processed to the same account used for the deposit.
All bonuses are subject to the specified wagering requirements. Bonuses cannot be transferred, directly cashed out, or used to make new deposits before the conditions are met.
Members are solely responsible for the security of their password and all account activity. 38vf will never ask for your password through any communication channel.
Fraud, money laundering, use of unauthorized third-party software, and collusion between accounts to manipulate game outcomes are strictly prohibited.
All members are required to complete identity verification (KYC) before making their first withdrawal. Required documents include a valid ID and proof of current address.
By registering an account, accessing, or using any service provided by 38vf through the website 38vf.win or our mobile app, you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document along with our Privacy Policy and Responsible Gaming Policy.
These Terms and Conditions apply to all users of the 38vf platform regardless of access method — whether via web browser, Android app, or iOS app. Continued use of the platform after any amendments are published constitutes acceptance of the updated terms.
To register and use the 38vf platform, you must meet all of the following requirements:
38vf reserves the right to decline registration or suspend the account of any individual found not to meet the eligibility requirements above, without providing any reason. All information submitted during registration is subject to identity verification (KYC) before any withdrawal is approved.
Each 38vf account is the exclusive property of the registered member and may not be transferred, shared, or sold to any other party. You are fully responsible for:
38vf uses two-factor authentication (2FA) and 256-bit SSL encryption to protect member accounts. However, 38vf is not liable for any losses arising from a member's failure to safeguard their login credentials.
38vf supports a range of secure, approved payment methods for the convenience of members in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, and GrabPay. All financial transactions are subject to the following terms:
| Clause | Terms |
|---|---|
| Minimum Deposit | RM 30 per deposit transaction |
| Minimum Withdrawal | RM 50 per withdrawal request |
| Withdrawal Processing Time | 15 minutes to 1 hour for approved requests |
| Withdrawal Method | Must use the same method as the original deposit |
| Daily Withdrawal Limit | Depending on the member's VIP level |
| KYC | Must be completed before the first withdrawal is processed |
38vf reserves the right to hold or suspend any withdrawal request that raises suspicion of fraud, money laundering, or a breach of terms. In such cases, 38vf may request additional documents for verification purposes.
38vf offers a variety of bonuses and promotions from time to time to eligible members. All bonuses and promotions are subject to specific terms published alongside each offer. General terms that apply to all bonuses are as follows:
All games offered on the 38vf platform use a Random Number Generator (RNG) certified by an accredited independent audit body. This ensures every game outcome is random, fair, and cannot be manipulated.
In the event of a technical disruption, system failure, or connection loss during an active game session, 38vf will endeavour to restore the session to the last recorded state in our system. However, 38vf is not liable for any losses resulting from technical disruptions beyond our control, including connection issues on the user's end.
38vf members are strictly prohibited from engaging in any of the following activities:
Any violation of the above will result in immediate account termination, freezing of all funds in the account, and legal action where necessary.
38vf reserves the right to suspend or terminate any member account at any time for reasons including but not limited to:
Members may also request to close their own account at any time by contacting the 38vf support team. Account closure requests will be processed within 3–5 business days, subject to the settlement of all pending transactions.
38vf provides its gaming platform on an "as is" and "as available" basis. To the extent permitted by applicable law, 38vf makes no warranties, express or implied, regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.
38vf shall not be liable for any indirect, incidental, or consequential losses suffered by members in connection with the use of the platform, including but not limited to loss of expected winnings, business interruption, or loss of data.
38vf reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Material amendments will be communicated to members via an in-account notice or email at least 7 days before taking effect, except where changes are made for security or legal compliance reasons that require immediate action.
Continued use of the 38vf platform after the effective date of any amendment constitutes full acceptance of the revised terms. It is the member's responsibility to review this Terms and Conditions page periodically to stay informed of the latest applicable version.